💳 Payments & Safety

  • Yes! We use secure payment processing through Omise, so your details stay safe and sound.

  • Absolutely. We accept Thai bank transfers and credit card payments via Omise.

  • You can check out Omise’s website for more details on their secure system..

  • We currently accept:

    • Thai Bank Transfer
    • Credit Card (Visa, Mastercard, and more) via Omise

📦 Shipping & Delivery

    • Thailand: Usually 1–3 business days with DHL.
    • Singapore & Malaysia: Around 5–10 business days, depending on customs

    • Thailand: Free DHL shipping, no minimum spend.
    • Singapore & Malaysia: Calculated at checkout based on your order weight.
  • Yes! Free DHL shipping anywhere in Thailand, no matter how much you spend.

  • We sure do — right now we ship to Singapore and Malaysia.

Warranty & Repair

  • Yes — if something’s wrong because of a manufacturing defect, we’ll take care of it. Just let us know within 7 days of receiving your order, and make sure it’s unused and in its original condition.

  • Not at the moment — we only cover manufacturing defects within 7 days of delivery.

Returns & Refunds

  • We only accept returns for items that are unused, in original condition, and have a manufacturing defect. All other sales are final.

  • Please contact us within 7 days of receiving your order.

  • If approved, you’ll receive a full refund for the defective product price. Shipping fees aren’t included.

  • If it’s our mistake (like a defect), we’ll cover it. Otherwise, return shipping is on you.